One of the greatest challenges for an amateur public speaker is learning how to connect with the audience. When you establish a connection with the audience, you are immediately more comfortable on stage; the audience’s response validates you.
The purpose of ice-breakers at workplace events is to initiate conversations between members of the meeting. Not only should they let the participants know a little more about each other but also make them more comfortable in the meeting.
If you’re customer service training involves the team being huddled around a table, listening to a manager tell them to be empathetic and speak politely, you’re doing it wrong.
The feedback received from our attendees was fantastic. They could not stop talking about Jon, his message and the delivery. Jon’s enthusiasm and message were exactly what we were hoping to find in our keynote speaker.